Contact information

Contact Information

If you have a question about a product, order, payment, delivery or return, the Ethere Studio Customer Care team is here to help.

Business Name: Ethere Studio
Customer Care Email: support@etherestudio.com
Website: www.etherestudio.com
Customer Care Hours: Monday–Friday, [9 AM-6 PM] (UTC+8)

For order-related questions, please include your order number so we can assist you more efficiently.

You can also submit a request through our Customer Service page.

Returns

Please contact support@etherestudio.com before returning any product. If your return is accepted, we will email you the approved return shipping address and return instructions.

Products sent back without first requesting a return may not be accepted.